Pricing that maps to what the platform actually enforces.
Policies block disallowed actions inline — before they execute, fail-closed. Budgets hard-stop spend. Start free in Monitor mode; turn enforcement on when you're ready.
Observe for free, forever. Pay only when you need policies to block in production.
Monitoring tells you what happened after. ThinkNEO decides before — inline, fail-closed. Every tier below runs the same enforcement engine; the price is about scale, not capability.
Observe free → enforce paid.
Every account starts with a 7-day full-enforcement trial. After that it settles into Monitor mode — free, forever, observe-only: your policies keep evaluating and you see exactly what would be blocked, but nothing is enforced until you choose a paid plan. Never cut off, never left blind.
Solo
One developer, one AI in production. Self-serve, no seat tax.
$19/mo
5,000 governed requests / month
- Real enforcement (policies actually block)
- Full FinOps & cost visibility
- Operant agent monitor
- Client budget hard-block
Team
A small team taking AI seriously — inline enforcement across every provider.
$79/mo
25,000 governed requests / month
- Everything in Solo
Business
The tier we designed for security-serious SMBs. SSO/SAML included, self-serve, no sales call.
$249/mo
100,000 governed requests / month
- Everything in Team
Scale
Mid-market with real governance duties: SSO, self-serve DPA, priority support.
$599/mo
500,000 governed requests / month
- Everything in Business
Growth
Scale-ready SMB with enterprise-grade posture — SLA, on-prem starter, self-serve DPA — without the enterprise sales cycle.
$1,499/mo
2,000,000 governed requests / month
- Everything in Scale
Enterprise
Custom terms for organizations with contractual, isolation, or regulatory requirements no self-serve tier can address.
Talk to sales
- Custom volume · unlimited structural caps
- Custom DPA · dedicated VPC / on-prem
- SLA with penalties · custom audit-ledger retention
- Dedicated support engineer · contract-negotiated terms
Why these prices.
You pay for enforcement capacity — not seats-as-tax. Each tier raises two things: the volume of governed requests the platform actively enforces over, and the structural room to grow (tenants, users, projects, keys). Everything that makes ThinkNEO a control plane — inline policy blocks, budget hard-stops, cost visibility, the agent monitor — is in every paid tier from $19. Higher tiers don't unlock the product; they give you more room.
Monitoring tells you after. ThinkNEO decides before.
Observability and alerting see a bad action once it's already happened. Prompt guardrails inspect output after the model generated it — after you paid for the token. ThinkNEO evaluates the action inline, in the request path, and blocks a disallowed one before it executes — fail-closed. That's the line between watching and control.
How requests and limits behave — the honest version.
- Included requests (1k–500k): within your monthly allowance, enforcement is active. Go over and enforcement eases into Monitor mode — your calls keep flowing, your policies keep observing, nothing is blocked or dropped — until the month renews or you move up a tier. Your traffic never depends on us to stay up; ThinkNEO is never a single point of failure.
- Budget hard-cap (you set it): this one does stop. When spend hits the budget you configured, ThinkNEO blocks further paid calls until you raise the cap or the period rolls over — the one limit designed to halt spend, deliberately opposite to request volume, which never cuts traffic.
- Structural limits (tenants · users · projects · keys): hard caps — reaching one blocks creating the next with an upgrade prompt; nothing you already have stops working.
- No metered overage. Going over is a signal to upgrade, never a surprise charge.
Limits — differ by tier
| Solo | Team | Business | Scale | Growth | Enterprise | |
|---|---|---|---|---|---|---|
| Price / month | $19 | $79 | $249 | $599 | $1,499 | Talk to sales |
| Included requests / mo (then Monitor) | 5,000 | 25,000 | 100,000 | 500,000 | 2,000,000 | Custom |
| Tenants (hard cap) | 1 | 1 | 3 | 10 | 25 | Unlimited |
| Users (hard cap) | 1 | 5 | 25 | 100 | 250 | Unlimited |
| Projects (hard cap) | 5 | 15 | 50 | 100 | 250 | Unlimited |
| API keys (hard cap) | 3 | 10 | Unlimited | Unlimited | Unlimited | Unlimited |
Platform — included in every paid tier
| All paid tiers | Enterprise | |
|---|---|---|
| Real enforcement (policies block) | ✓ | ✓ |
| Monitor mode (observe) | ✓ | ✓ |
| FinOps & cost visibility | ✓ (full) | ✓ (full) |
| Operant agent monitor | ✓ | ✓ |
| Client budget hard-block | ✓ | ✓ |
Enterprise only
| Self-serve tiers | Enterprise | |
|---|---|---|
| Custom DPA | — | ✓ |
| On-prem / VPC | — | ✓ |
| SLA with penalties | — | ✓ |
| Custom audit-ledger retention | — | ✓ |
| Dedicated support | — | ✓ |